Key Account Manager

Job Responsibilities:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company
• Addressing and resolving key clients’ complaints
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client
• Communicating and collaborating with the advertising, design, marketing, sales and logistics departments to ensure the key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients and meeting established deadlines for the fulfillment of each client’s long-term goals
• Providing leadership and direction to key account executives
• Improve the manpower productivity through maintaining work and business reports discipline.

Job Requirement:

• Minimum degree in any field
• Minimum 2-3 years working experience
• Proficient in Microsoft Office – Word, Excel and Power Point
• Proficient in both English and Bahasa Malaysia, both written and spoken
• Good communicator
• Able to travel when required  
• Able to work independently
• Strong key account management and partner network