Key Account Manager

Kuala Lumpur


Job Responsibilities:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company
  • Addressing and resolving key clients’ complaints
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client
  • Communicating and collaborating with the advertising, design, marketing, sales and logistics departments to ensure the key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients and meeting established deadlines for the fulfillment of each client’s long-term goals
  • Providing leadership and direction to key account executives
  • Improve the manpower productivity through maintaining work and business reports discipline.


Job Requirement:

  • Minimum degree in any field
  • Minimum 2-3 years working experience
  • Proficient in Microsoft Office – Word, Excel and Power Point
  • Proficient in both English and Bahasa Malaysia, both written and spoken
  • Good communicator
  • Able to travel when required  
  • Able to work independently
  • Strong key account management and partner network